Job Location: Atlantic Council Headquarters – Washington, DC
Employment Type: Full-Time
Seniority Level: Associate
Job Category: Staff

Description

The DFRLab seeks a Deputy or Associate Director for Operations to support its rapid growth and remote-first global team. This position will be responsible for managing and sometimes designing DFRLab’s internal processes related to personnel, internal communications, administration, and coordination. The successful candidate will be passionate about systems, can’t resist organizing materials, and find joy in innovating and managing the processes that allow teams to thrive and do their best work.

This position will work across the DFRLab: a team of 36 staff spread across 14 countries. The operations lead will play an integral role coordinating across the Center’s three primary workstreams (research, training, and policy), will report to the DFRLab’s Chief of Staff, and has plenty of room for growth. They will also be a primary point of contact for central Atlantic Council support teams and other Centers and Programs.

We are currently hiring for an immediate start. Applications will be reviewed on a rolling basis and will be accepted until a candidate has been selected for this position.

The DFRLab is deeply committed to diversity. We strongly encourage women, people of color, first-generation Americans, members of the LGBTQ+ community, new parents, single parents, people with disabilities, veterans, and people of various educational backgrounds to apply.

Responsibilities

Internal Coordination & Communication

  • Coordinate the scheduling of and prep for regular staff meetings; organize staff retreats and other team-wide activities;
  • Design and implement systems to streamline team communication, processes, and administrative tasks;
  • Serve as a key point of contact for the Atlantic Council’s operational teams, including but not limited to IT, human resources, and the Council’s executive office. Ensure the DFRLab is supported by and tied into Atlantic Council teams and resources;
  • Manage non-research software subscriptions and accounts; track spending and budgets for those tools (e.g. Slack, zoom, LastPass, the New York Times, etc.);
  • Oversee and collaborate closely with the senior management team’s virtual assistant;
  • Manage team’s file system and SharePoint presence; and
  • Draft weekly executive reports by coordinating team input and soliciting senior management direction.

Personnel Operations

  • Coordinate and implement the full life cycle of hiring, including the drafting, posting, and promotion of open positions, management of candidate selection and interview processes, new-hire onboarding, and offboarding;
  • Coordinate and facilitate the selection of DFRLab interns as part of the Atlantic Council’s “Young Global Leaders” program;
  • Track and oversee timesheet submissions, manage organization’s co-employment system for overseas staff;
  • Coordinate timelines and instructions for mid- and end-of-year reviews;
  • Track and coordinate system for paid time off and remote work requests and maintain a global calendar for holidays and team programming; and
  • Manage provision of and support for devices to staff, and other organization-wide inventory and materials (books, banners, t-shirts, etc.)

Finance & Budgeting

  • Manage the payment of central services, using bill.com and other related systems;
  • Oversee and finalize team credit card reconciliations and reimbursements; and
  • Support the Chief of Staff in developing and tracking DFRLab budgets.

Qualifications

  • 5+ years of work experience in a non-profit, campaign, industry, or other relevant setting;
  • Excellent organizational instincts and skills;
  • Demonstrated experience creating and managing internal architecture for teams, particularly processes and systems that are easy for colleagues to navigate and facilitate the team’s work;
  • Significant experience synthesizing large amounts of information and multiple options into clear choices and processes;
  • Experience coordinating across multiple people and teams to manage several projects simultaneously in a fast-paced environment;
  • Experience interviewing job candidates;
  • Ability to communicate clearly in writing and through in-person presentations;
  • An entrepreneurial approach and proven ability to problem solve and drive solutions;
  • Ability to work across global teams with varying work styles, communication norms, and time zones;
  • A passion for democracy, human rights, technology, and equity.

Bonus Qualifications

  • Experience building or tracking budgets;
  • Experience and comfort with a range of digital coordination and communication tools;
  • Exposure to human resources, hiring processes, and personnel support.

Explore the Program

The Atlantic Council’s Digital Forensic Research Lab (DFRLab) has operationalized the study of disinformation by exposing falsehoods and fake news, documenting human rights abuses, and building digital resilience worldwide.

Please note: The Atlantic Council is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other legally protected characteristics covered by applicable law. The Atlantic Council is committed to working with and providing reasonable accommodation for all qualified individuals and bases all employment decisions on qualifications, merit, and business need. The Atlantic Council believes that diversity and inclusion amongst our team members are critical to our success as a global organization and seek to recruit, develop, and retain the most talented people from a diverse candidate pool. For more information, check out our Talent DEI Statement or connect with us at [email protected]. Eligibility to work in the United States is confirmed with E-Verify; employment at the Atlantic Council is eligible for Public Service Loan Forgiveness (PSLF). Thank you for your interest in the Atlantic Council.